This research work tends to scrutinize the causes and effects of frustration on Nigerian secretaries with particular reference to Nigerian breweries plc 9th mile corner faces some problems like vandalization of office stationeries, crates of beers, misuse of office facilities like telephone among others.
These problems and other yet to be discovered moved the researcher to the topic. THE CAUSES AND EFFECT OF FRUSTRATION ON NIGERIAN SECRETARIES. To achieve this aim, the researcher divided the work into chapters.
Chapter one deals with introduction, and background of the study. Also statement of the problems, purpose , significance and research questions were included in chapter one.
Chapter tow treated review of related literature. This reviewed some work carried out by other people which has related to the study.
Chapter three was on the method of data analysis, this the researcher used simple percentages and tables in the analysis of the data. This she found to be more suitable to a descriptive research of the nature. The population of the secretaries in Nigeria Breweries PLC 9th mile corner Enugu was relatively small which made the researcher to use the whole population of 20 secretaries working in Nigerian Breweries.
Chapter four was on the presentation and analysis of data
Chapter five treated the findings conclusions and recommendations. In the findings, it was discovered that secretaries in Nigerian breweries are frustrated. Also that majority of them were stagnated for many years and that over time allowances were not being paid to those who work over time. The study showed that secretaries are sharing offices with other staff numbering two to four while they are not allowed to participate in the decision making especially the ones concerning them.
In the training and re-training of staff, secretaries are not beneficiaries to the scheme. This makes them to be obsolete and to be over taken by the automation. But it as the opinion of Isiaku ES (2005) that any secretary who would like to join the band wagoa of technology should be involved in training and re-training on the modern technological equipment.
It was concluded that series efforts should be made top bridge the secretaries of NB PLC 9th mile corner Enugu on the aforementioned issues.
Finally, recommendations was made as follows
Life is an adventure; I wonder how many people look at it that way. If you loot at the world around, you can see worried faces of people in buses, cars as you go to school or work in the morning. You will probably come to understand that many of us look bad. The reason is not far fetched. It is mainly dissatisfaction of one thing or the other which job is the major one.
It will not be an over statement to say that the origin of frustration to mankind dates as far back as the biblical injunction of Cain and Abel. Since then cases of frustration can be heard amidst schools, families, friends, individuals and moreover in the working environment where the researcher is restricting the research to.
Job frustration is like a song on the lips of every Nigerian. For instance, you put up a memorandum, asking for a change in the method of receiving and displaying letters and the next moving, you will find your memorandum in a waste paper basket, unattended to, definitely you will be frustrated. Also an applicant who attended an interview waiting for an appointment letter only to be informed that federal character commission has disqualified him because of his state of origin. Naturally, he will be disappointed and frustrated at the same time.
| 1 - 5 of 96 Reviews |